About Us

MAC 20 GROUP

WHO WE ARE

Mac20 Group has gone from strength to strength thanks to our commitment to achieving sustainable growth based on genuine partnerships with our people, customers and suppliers. Despite this growth, we continues to foster a culture of trust and family values, striving for customer service excellence with the integrity and ability of our people enabling ourselves to set the benchmark as a business.

Our mission is to deliver flexible and adaptable facilities management services, be it a small local project or a global brand portfolio of properties.

Unlike other facilities management providers, our focus remains on the certainty of your property’s statutory compliance and business continuity.

Our clients benefit from an expertise in facilities management and service delivery from corporate office environments, retail portfolios and local government to private care homes and NHS Trusts. Our clients include many leading global brands whose workplace plays a key part in creating a high quality environment for their employees, customers and visitors.

Commercial

Mac20 Group has considerable expertise in the private sector working with leading companies in the UK to help them improve their performance, productivity and competitiveness.

Public Sector

With national coverage, 24 hour response and support, Mac20 Group are currently the emergency service for a large number of local council properties, hospitals and NHS Trust properties.

Retail

We provide an efficient, reliable, professional and value-for-money service for the retail industry, looking after the small specialist retailers through to nationwide international chains.

OUR SERVICES

We offer the full range of facilities services, delivered by skilled and passionate people.

Facilities

Total facilities management

We know how important your workplace and buildings are to your operational success and we treat it with the same level of importance – carefully designing our operational solutions to ensure there is full alignment with your needs.

Our facilities managers and operatives are not only worker bees but also creative thinkers with above and beyond attitudes. We have a culture where we care for one another and work together as a team and with our clients – making buildings better places to be for all.

We offer a full range of services, integrated in a flat management structure that is highly responsive to client requirements. From the outset, we design our service provision in collaboration with all stakeholders – from the client team to individual building users and even other suppliers. We do this because it puts end outcomes at the start of our thought processes.

Maintenance

Engineering
Maintenance Services

Total Engineering and Asset Management – TEAM – delivers industry-leading building engineering services. Our TEAM concept will enhance your asset uptime to 99.9% and deliver a new level of engineering excellence, self-delivered by our highly trained and certified technicians.

With hundreds of professional engineers and technical personnel across the country, Mac20 Group is the partner of choice for mechanical and electrical (M&E), gas, air conditioning, plumbing and other hard maintenance services.

We only invest in technology and systems that support enhanced outcomes. By doing so, we keep our clients’ interests at the forefront of our planning and decision making.

Security

Security Services

We’ll keep you safe and secure. Our in-house security team comprises Security Industry Authority accredited officers, led by ex-police and armed forces veterans.

We are trusted to deliver a national security service that safeguards critical infrastructure across the country.

Uniquely, we train all our officers in the principles of great customer service – improving relationships at site and increasing security resilience.

Our approach is to provide a fully comprehensive service where security staff protect people, property, assets, data and reputation on a 24/7 basis. This holistic approach is twinned with building relationships at site, which fosters respect and collaboration.

Cleaning

Cleaning Services

Fully aligned to the standards set by the British Institute of Cleaning Science (BICSc), we deliver cleaning services that go beyond the basic.

For us, cleaning is a measure of how the building is seen as a whole and that’s why we invest in our teams to improve the overall level of workplace satisfaction.

We know that the cleanliness of your facilities has a direct impact on how you are viewed by your staff and visitors. That’s why we take it personally and always look ways to enhance the building experience.

Professional Facilities Services

Call

020 3417 8432 | 07951 806860

Email

russell.coster@mac-20.com

About Mac20 Group